First, let me say that I cannot comment about the CCC "system" itself because, even though I paid for it, I only received one confirmation email which said ( in so many words ) "click here for access", but there was no actual hyper-text which did anything. It wasn't a dead link; it was not a link at all, just blue text ( I checked the "source" ). As a result, I cannot comment on the quality of the CCC system as I have never seen it.
I can tell you that, over the period of two months, I sent numerous emails to the "product support" email address trying to get this issue resolved. All I ever received was an auto-response email telling me how much pride he ( Craig Davidson ) takes in his product support and that he would be getting back to me soon. As you might have guessed, no reply ever came.
A few weeks after I had purchased CCC, I received a phone call from, what I guess would be, the marketing arm of the CCC operation. It started off the usual way these calls go, asking me how I liked the product so far and how successful I'd been at implementing the system. I, of course, told the person on the other end of the line about my problem and asked if they could please direct me to someone who could remedy the situation, but this person claimed that support was in a different office and he had no way to contact anyone who could help me. I asked for a phone number or a different email address; same response. Ironically, during this conversation, the caller kept trying to steer me back to the call script so that I could answer the questions which he was apparently being paid to ask me. Somehow, the concept that I could not answer his questions about how I liked CCC because of the simple fact that I could not access the system just wasn't getting through to him. I finally just hung up on the guy.
About a week later, I received another call from CCC, a different person this time, but going through the same call script. I again went through the same responses as before. This time, the woman on the phone said that, while she could not resolve my problem or transfer me to someone who could, she could ( and did ) give me a toll-free number to call for customer support.
I called the number several times at different times of the day and night. Each time, the number rang twice, then the call automatically disconnected.
In conclusion, I can only say that it may be that CCC is a great product; however, I never had a chance to find out. I CAN tell you that the product support is literally non-existent.
January 4, 2010 at 9:40 PM CST
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sarcazmo's comment on Certified Cash Club ...
Cannot recommend on ANY level
First, let me say that I cannot comment about the CCC "system" itself because, even though I paid for it, I only received one confirmation email which said ( in so many words ) "click here for access", but there was no actual hyper-text which did anything. It wasn't a dead link; it was not a link at all, just blue text ( I checked the "source" ). As a result, I cannot comment on the quality of the CCC system as I have never seen it.
I can tell you that, over the period of two months, I sent numerous emails to the "product support" email address trying to get this issue resolved. All I ever received was an auto-response email telling me how much pride he ( Craig Davidson ) takes in his product support and that he would be getting back to me soon. As you might have guessed, no reply ever came.
A few weeks after I had purchased CCC, I received a phone call from, what I guess would be, the marketing arm of the CCC operation. It started off the usual way these calls go, asking me how I liked the product so far and how successful I'd been at implementing the system. I, of course, told the person on the other end of the line about my problem and asked if they could please direct me to someone who could remedy the situation, but this person claimed that support was in a different office and he had no way to contact anyone who could help me. I asked for a phone number or a different email address; same response. Ironically, during this conversation, the caller kept trying to steer me back to the call script so that I could answer the questions which he was apparently being paid to ask me. Somehow, the concept that I could not answer his questions about how I liked CCC because of the simple fact that I could not access the system just wasn't getting through to him. I finally just hung up on the guy.
About a week later, I received another call from CCC, a different person this time, but going through the same call script. I again went through the same responses as before. This time, the woman on the phone said that, while she could not resolve my problem or transfer me to someone who could, she could ( and did ) give me a toll-free number to call for customer support.
I called the number several times at different times of the day and night. Each time, the number rang twice, then the call automatically disconnected.
In conclusion, I can only say that it may be that CCC is a great product; however, I never had a chance to find out. I CAN tell you that the product support is literally non-existent.