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Customer Support System Made Easy Review
Date Added: 6/24/2009     Reviewer: Traces2757
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Website URL: http://www.supereasyvideos.com/videos/Vault/CustomerSupport
Company Name: SuperEasyVideos.com
Alexa Traffic Rank: 21,227,270
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Customer Support System Made Easy Description

Customer Support System Made Easy is a series of instructional videos created to help Internet marketers improve and optimize their customer support systems so that they can get and keep credibility with customers. Customer Support System Made Easy was created to help marketers deal with issues that can arise with customer service and cause potential problems with customers, which often means loss of profits.

Customer Support System Made Easy Detailed Overview

When you don’t have a good customer support system in place, you risk losing a lot of customers; either by driving away potential customers or having people who’ve already bought your products ask for refunds. The people who created Customer Support System Made Easy tried to address all of the issues that can happen to cause problems with customer service. There are such things as some customers’ emails not getting through and therefore not getting answered and download instructions not being received. In other words, most customer service problems are about missed communication. Customer Support System Made Easy can’t help anyone deal with attitude problems, but it can certainly help with the communication problems.

With Customer Support System Made Easy, you get instruction on how to obtain a customer service script for free and how to install it on your website. Subsequent instructional videos will show you how to work with the script to set it up so that your customer service can all be done from your website. You’ll learn how to set up support tickets for your customers that are easy for them to fill out and easy for you to gather and read.

There is an 8-week money back guarantee that comes with Customer Support System Made Easy, which can be reassuring for those who want to try it out. Some people have claimed that they’ve had trouble installing the script even after viewing the instructional videos, but most have been able to get their issued resolved by customer service. That, of course, helps to avoid any irony.

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Customer Support System Made Easy Reputation

Customers have been pleased with the price of the Customer Support System Made Easy instructional videos, and for the most part, they’ve been pleased with what they’ve gotten out of the course. Since this product is only for marketers, and usually only for marketers who sell on a fairly large scale, there isn’t a large amount of feedback available, but what there is seems to be positive.

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Not Good, No use At All

Customer Support System Made Easy doesn't really give you or provide you with the items and tips they promise you, and I found them to be pretty useless, completely starter tips. It doesn't really help the customer support system and it definitely doesn't make it any easier. I've given this product a go lots of times and I don't usually make a list about the bad things a product has but this one really ticked me off. I don't wonder why they put the price from $47 to $17, even $17 is not really worth it for what you get.

The videos are really out of bounds and they aren't that instructional, plus the tips are weird, unheard of and strange. But the big minus and negative of this all is that it doesn't make a tiny bit of difference, F-Worthless for me. I only recommend this product to those who like to waste their money, although I don't think there are many of those people. Just my 2 cents.
 
 


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avatar 5,000 Credits - Internet Marketing Master   by Darkxlaser on November 1, 2009 at 11:25 AM CST

 
 
 
2 weeks after - still no reply!

I mainly bought this because the price recently has been decreased to 17 dollars from 47. I instantly received the videos and started watching. The first thing that hit me was the fact that you had to download the script yourself. I mean why on earth is it not just included in the package you get? It seems unprofessional that you have to manually download the script yourself; at least in my opinion.

Anyways I like that the videos are recorded directly on the screen which makes it very easy to do everything right. I simply followed everything done on the videos and got my customer support up and running. However I tested it and didn't receive the customer tickets. I was going through the related videos but I couldn't fix it.

I sent an email explaining my problem, however I still haven't gotten any reply which basically means that I can't use my script for anything until I get my problem fixed. On his page he says that his emails faulty and didn't reach their targets, however there's nothing in my spam box so I don't know.
 
 


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avatar 2,000 Credits - Top Contributor   by Panda on November 12, 2009 at 2:13 PM CST

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Do not waste your time and money !

I bought Customer Support System Made Easy because I needed some additional information on the subject. 17$ at first didn't seem like too much. But now after watching the videos, my opinion is that you won't find a bit of useful information in them, just basic things that are available in hundreds of other places over the internet (and maybe even for free). You're not actually getting what you've paid for. The videos included in the tutorial aren't as professional as they should be and it seems that they are just filled with useless tips and advice, just so there is something. If you are а beginner, then maybe, just maybe it can be of some use to you, I am still far from recommending it though.

My final words are that Customer Support System Made Easy is not worth your money. Do not waste your time and money!
 
 


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avatar 10,000 Credits - Internet Marketing Guru   by dido2905 on November 28, 2009 at 1:46 PM CST

Do not forget to rate my comments!

 
 
 
Pretty Useless

My experience with Customer Support System Made Easy definitely isn't a good one. I have spent money in Customer Support System Made Easy and it didn't help me a little bit. For $17, it isn't really useful. You can find all of the information found on the videos that Customer Support System Made Easy cam with on the internet for free, probably on the internet you will find it more constructed and well explained than it is in these videos. No wonder why the price was reduced from $47 to $17, it's not even worth $1 and for $47, if I have gotten it for $47, it would be one of the biggest scams on the market. Completely beginner stuff and some people that aren't in internet market might also know all the useless and beginner tips that Customer Support System Made Easy offers. I do not recommend this product to anyone, was completely useless to me.
 
 


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avatar 3,000 Credits - Internet Marketing Expert   by Redgun6 on November 28, 2009 at 10:37 PM CST

 
 
 
Simple and light weighted Good support system

I purchased this support system to use occasionally for my small product services. I have very little manpower, so needed something that would be easier and less hectic. I found that this tool is too good.

For the price, I am amazed at the quality. I was expecting to receive a lower quality support system that would need some extra help to function as I needed it to. I have had it up for 6 weeks now and it hasn't budged.

I would highly recommend this product.
 
 


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avatar   by jesicamaiden on December 10, 2009 at 7:56 PM CST

 
 
 
Avoid wasting money on this

It was more than five months ago when I happened to find Customer Support System Made Easy. The product was exactly what I was searching for and I decided to buy it. I made the mistake to not make a research on it and the result was that I have lost money on a worthless product. At least the price wasn't too high and I didn't lose much by making the purchase. I got the package and started watching the videos included. My opinion about them is that they contain almost nothing. The information is quite vague and at least in my case it didn't serve much purpose at all. Most of the content was already known to me and it proved to be just a waste of time watching. I am one hundred percent positive that by making a bit of research you will be able to find the same information for free. The videos in my opinion were quite badly made and at times were a bit hard to understand although they contained just basic tips and tricks. Maybe someone just starting on the subject might be able to find a few new things for him but still it is not paying for those. I am highly recommending you to stay away from Customer Support System Made Easy since you will waste your money to learn absolutely nothing.
 
 


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avatar 5,000 Credits - Internet Marketing Master   by RaZeR on January 19, 2010 at 11:23 PM CST

 
 
 
An other scam website

I bought Customer Support System Made Easy. 17$ were not too much money, they promised big things. Their videos are are worth nothing, you won't find useful information in there, just basic things that can be found on Google, even free... This means that you pay for nothing. The videos are not professional and look like home made.

If you are а beginner, it can be of some use for you, but I doubt.

I still don't recommend it and will grade it with a nice F, meaning worthless; it is worthless for me, and I think there are much more FREE guides you can find, which will cover more information for novices.

Customer Support System Made Easy is not worth your money. Do not waste your time and money!
 
 


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avatar 2,000 Credits - Top Contributor   by richardhlynch on February 21, 2010 at 9:29 PM CST

Regards,

Richard H. Lynch

 
 
 
Should be Free

At first glance Customer Support System Made Easy looks great. Until you buy it you can literally find more helpful information with a simple google search you can probably find tons of pdf's and ebooks with better information. It is only a small loss of seventeen dollars if you end up buying it for some reason. All the reviews on the net are horrible as well. Here is some advice, don't buy it it is not worth it at all it should be given out for free. All the money into it was probably made for their video on their main site as itself is just worthless that is the reason why I give it a big fat F.
 
 


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avatar   by Taser on July 2, 2010 at 9:43 AM CST

"Always account for variable change"

www.imreportcard.com/r/Taser

 
 
 
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