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ClickTale Review
Date Added: 5/6/2009     Reviewer: RickSwanson
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Website URL: http://www.clicktale.com
Company Name: ClickTale Ltd
Alexa Traffic Rank: 7,455
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ClickTale Description

ClickTale is a subscription-based hosted Web analytics application that is designed to give website owners a better understanding of how their visitors navigate their websites. What makes ClickTale different from other Web analytics software is that the data is stored in the form of video which the website owner can then watch and discover what elements of the website get the most attention.

ClickTale Detailed Overview

Today there are many options available for Web analytics which is essentially gathering information about website visitors. However, what is missing from all traditional analytics programs is the ability to see how visitors interact with your site real-time. With the introduction of ClickTale, website owners are now able to observe users navigating their websites. If you have ever wondered what parts of your website draw the most attention from your visitors, then this short review of ClickTale will definitely be of interest to you.

What is ClickTale and how does it work?

In essence, ClickTale is a subscription-based application that displays user interaction with a website in video format. When replayed, these interactions show up as "heat maps" which very clearly show what areas of a given webpage attract the most attention. Everyone is familiar with the old game of “you're getting hot or you’re getting cold” and essentially this is how ClickTale works.

Each time a visitor comes to your website, ClickTale will record all interactions with that visitor and then will combine that visitor’s interactions with that of all other visitors during a preset period of time. For example, suppose you want to examine the activities of your visitors for a 24 hour period. After the parameters are set in ClickTale the program aggregates all of the visits together. That data would be replayed in the form of a movie which would show areas of great interest as reds, yellows and oranges and areas of lesser interest are displayed with blues, purples and greens.

How much does ClickTale cost?

ClickTale has several levels of membership including:

  • Free Level for up to 1 domain
  • Bronze Level which cost $99 per month for up to 10 domains
  • Silver Level which costs $290 per month for up to 25 domains
  • Gold Level which costs $790 per month for unlimited domains

Should I be using ClickTale on my website?

The answer to this really depends on how much you already know about your visitors and their behaviors. If you have exhausted all of the traditional means of Web analytics and have optimized your website and its ability to convert, then adding a product like ClickTale may give you an additional edge in your marketing. Otherwise, it probably makes a good deal of sense to fully understand your visitors with conventional Web analytics programs such as Google Analytics first.

In closing, ClickTale is really a tool for the very sophisticated and advanced affiliate marketer who has a good grasp of their customer base and is looking to put the finer points on their website. If this sounds like something you might be interested in, consider signing up for a ClickTale's free service and giving it a spin on one of your own domains.

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ClickTale Reputation

ClickTale was founded by Dr. Tal Schwartz and Arik Yavilevich in 2006 and is based in Ramat Gan, Israel. The company is backed by a venture capital firm known as YL Ventures and has been named one of Red Herring’s Top 100 Most Promising Companies in Europe, Middle East and Africa in 2008.

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Click Tale helped me increase profits

It was about three months ago when I discovered Click Tale. I read some positive reports and joined as a free member at first. After seeing that the site is well worth it I bought the bronze membership which allows up to 10 domains. The tool is really a valuable one and it is great for everyone willing to learn more about his user's habits. One thing I liked about Click Tale was that it is so easy to use and it really doesn't take much time. You don't need some special skills to operate and beginners can handle it with no problems. Thanks to the tool I learned a lot more about my visitors and was able to optimize the site according to my needs. I was able to find out what exactly is attracting my customers and what is driving them away. With the use of the tool I was able to increase the time the users stay in my site and also got some more sales. Click Tale is definitely a great tool for analysis and I am highly recommending it. Worked great for me and helped me increase profits.
 
 


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avatar 5,000 Credits - Internet Marketing Master   by TheSpeed on January 17, 2010 at 3:56 PM CST

 
 
 
It was a big surprise for me to see how my visitors moved around

I have many different websites, some are very traditional, others are blogs with a lot of design and graphics.A friend of mine claimed that one of my sites was very difficult to navigate on, and he suggested that I should use ClickTale to get a clear vision of how visitors reacted to the design.

I signed first up for the free membership where I could get one website analyzed. The report is extremely different from products, such as Google Analytics. Instead of merely getting statistics then I get a visual (video) of my visitors behavior.

It was a big surprise for me to see how my visitors moved around. They didn't at all 'behave' as I had intended them to do. I had not expected this because the Google Analytics were not that bad.

I changed my membership to a paid level, where I can monitor 10 websites. It is expensive but worth every penny, because I get more than statistics: What I really get is knowledge about how to design my sites.

I recommend all to sign up for the free membership where you can monitor one site. YOU MIGHT BE IN FOR A BIG SURPRISE, when you see how your visitors behave for real!
 
 


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avatar 10,000 Credits - Internet Marketing Guru   by askformore on January 7, 2010 at 5:36 PM CST

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This is a must have tool

I signed up with Click Tale as a free member, because right now I only have one domain. I must say that because of what this tool delivers, I will be adding more than just one domain. It is worth it. First of all, this tool is extremely easy to use. I like the fact that I can track the visitors on my website so thoroughly. I actually can sit back and see what it is about my site that others are attracted to. I also know from this tool how to make my site better just by the work that this tool does for me. I don't know if it is just me or what, but I feel that this tool is a lot more in depth that Google Analytics. I can find information provided by Click Tale that I cannot find on Google Analytics. I definitely recommend this to others and you will be amazed on how it analyzes everything for you.
 
 


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avatar 10,000 Credits - Internet Marketing Guru   by kyleskorner on October 20, 2009 at 4:04 PM CST

 
 
 
Neat Tool and Test it For Free

I've had the free level of ClickTale for one of my sites for a couple of months now, and I think it's a really cool, inventive new take on analytics. I wanted to test it out first without having to pay a membership fee, and so I decided to take advantage of the free level and figured I had nothing to lose! I've been really happy with what it's shown me, and it has helped me to figure out the placement of my website, which ads and pictures draw the most attention, and then where I should place my key writing. I've been able to boost my earnings from what it's shown me and that has been worth it. I love it, and would recommend it to anyone interested. If you're on the fence, just sign up for free and test it out.
 
 


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avatar 10,000 Credits - Internet Marketing Guru   by runnerchick081 on October 10, 2009 at 1:57 PM CST

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Free or cheap if you have more than one domain and it's different!

I only have one domain that I wanted to use this sort of service with, so happily for 2 months now I've been using clicktale for free.

Its a really interesting tool. It takes each visitor's statistics and compares it to all your other visitors, so you get a little 'story' about where your visitors are coming from. It's been really easy to set up and use, and I visit the site every few days to check how things are going.

I certainly recommend this if you'd like to keep track of your traffic. It's a nice little twist on the more traditional modes of traffic trackers.
 
 


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avatar 10,000 Credits - Internet Marketing Guru   by lawrencio on August 21, 2009 at 9:01 PM CST

 
 
 
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